|  |
 |
|
|
|
|
|
|
Press/News Area
|
Margaret Blackwood restructures repairs service
| 
Margaret Blackwood Housing Association has reacted to feedback from tenants by radically changing their reactive repairs provision. “In recent years, we have found the challenge of providing a consistent service across all 29 local authority areas in mainland Scotland difficult,” said Operations Director Chris Thomson. “Splitting the country geographically, in each area we have partnered with a single contractor who can provide a responsive multi-trade service to our tenants twenty-four hours a day, seven days a week.” The Association has appointed - Morris & Spottiswood, covering Glasgow and the West Coast of Scotland from Fort William down to Stranraer
- Enterprise, operating in the Aberdeen, Inverness, Dundee triangle, and
- Response Building Maintenance Services (Scotland), looking after the Scottish Borders, the Lothians, Edinburgh, Fife, and into Dundee which they will share with Enterprise.
Chris Thomson added, “We believe our tenants will see real benefits from this restructuring and our aim now is reassess our targets to drive down response times even further.” For further information, contact Paul Leighton, Publicity & Communication Officer, telephone: 0131 317 0117, email PaulL@mbha.org.uk at Margaret Blackwood Housing Association. 13th December 2007
Top of Page
| | |
|
|
© Copyright Margaret Blackwood Housing Association Limited, 2008
Registered Office:
Margaret Blackwood Housing Association Limited, Craigievar House, 77 Craigmount Brae, Edinburgh EH12 8XF
Financial Services Authority Mutuals Public Register No 1728 RS | The Scottish Housing Regulator Registration No HEP 158 | Registered Scottish Charity No SC007658 | Member of the Scottish Federation of Housing Associations
To help people find our web site, the following key words have been registered with search engines:
mbha, margaret blackwood, housing association, mbtc, sheltered housing, supported accommodation, care services, support services, homecare, respite care, shared ownership, scottish homes, housing in scotland, housing for disabled people, wheelchair houses, housing for wheelchair users, special needs housing, designers of houses for disabled people, access audits, access auditors, architectural plans, converting houses for disabled people, adaptations, campaigning for disabled people, disability rights, disability discrimination, accessible housing, barrier free housing, independent living, information for disabled people, welfare rights information