Margaret Blackwood Housing Association
  Home Text Only About Us Our Housing Personal Support Services TenantZone Contact Us Technical Consultants MBHA Board
 

Tenant Participation

Tenants Panels

Tenants Groups

Tenant Satisfaction Survey

Regional Tenants Days 2006

What you said...

Strategy, Policies and Procedures

Feedback, Comments and Complaints


Welfare Rights Service

Welfare Rights Issues

Frequently Asked Questions


Repairs and Maintenance

Request a Repair Online


Paying your Rent

TenantZone

Welcome to the new TenantZone. Here you will find information on what tenants are doing at MBHA, how MBHA is responding to what you have to say, and how you can get involved, along with practical information about the services we offer to tenants.

Your Tenant Participation Officers

Ainan Groat

Hello! I’m Ainan Groat, and I started working with Margaret Blackwood Housing Association as Tenant Participation Officer in April 2006. Based in Edinburgh I work 2½ days per week, job-sharing with Lynne and I work Monday, Tuesday and Wednesday morning. Previously, I worked as a Housing Officer for Edinvar, Muirhouse Housing Association and then Hunters Hall Housing Co-op in Niddrie. Before that, my job in Wester Hailes was to set up and support tenants groups.

 

Image of Ainan Groat, Tenant Participation Officer

Lynne Marshall

Hi, I'm Lynne Marshall and I started work with the Association in March 2007 as part time Tenant Participation Officer, and I'll normally be working Wednesday, Thursday and Friday each week. I started my career with Aberdeen City Council and have previously worked with Castlehill and Hanover Housing Associations in addition to having already worked for Margaret Blackwood in the 1990’s.

Image of Lynne Marshall, Tenant Participation Officer

We are based in Edinburgh but travel all over Scotland to visit tenants groups. If you have a disability, do not assume that you cannot fully participate though. We make every effort to use only accessible venues and do everything we can to support you whether you need sign language interpreters, large print or audio information. Many of our tenants panels are also done by post or phone so even if you cannot leave your house you can still participate!

If there is anything that you want to say or do or if you would like to get more involved, then please contact us by phone on 0131 317 0106 or email at tpo@mbha.org.uk


Coming Soon on the TenantZone

Keep a look out for:

  • Information on our Tenants Panels
  • Results from tenant questionnaires and what we are doing in response.

Tenants News

Find out about our Regional Tenants Days 2006, held in Dundee, Edinburgh, Aberdeen and Glasgow between 2nd - 17th November.
The Spring 2007 edition of the Messenger is now available and includes Part 2 of the results from the recent Tenant Survey, an introduction to Jock Welsh, our new Support Services Director, an update on our new developments and planned maintenance programme, an easter competition, a garden competition and much more. Download your copy of Messenger Issue 23 Spring 2007 now.
Request a Repair Online
Did you know....... that you can now log your repairs requests online. Click here to request a repair.


To help people find our web site, the following key words have been registered with search engines: mbha, margaret blackwood, housing association, mbtc, sheltered housing, supported accommodation, care services, support services, homecare, respite care, shared ownership, scottish homes, housing in scotland, housing for disabled people, wheelchair houses, housing for wheelchair users, special needs housing, designers of houses for disabled people, access audits, access auditors, architectural plans, converting houses for disabled people, adaptations, campaigning for disabled people, disability rights, disability discrimination, accessible housing, barrier free housing, independent living, information for disabled people, welfare rights information