Strategy, Policies and Procedures

The New Tenant Participation Strategy

In September 2005, the Tenant Participation Strategy for 2005-2008 was launched. We wanted a strategy that not only did the minimum required by law, but did a lot more! This strategy therefore not only looks at the legal requirements, but incorporates a practical three year action plan. Tenants were also always asking about the lack of communication from MBHA, especially developments who were undergoing change such as remodelling or stock transfers. Appendix 2 therefore has a practical action plan and procedure for not only how we will consult you, but also timescales for how often you will be getting information. Click on the following link to see the full Tenant Participation Strategy. This strategy is having a yearly review and a draft of the updates strategy will be available for your comments shortly.

Popular Policies & Procedures

As more and more of you have been asking about policies that affect you, whether it be a decanting policy for tenants affected by remodelling or, tenants wanting to know what to do about anti-social behaviour, we thought it might be useful to put policies that affect tenants on the web so that you can access them any time, day or night!