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In December 2008, the Tenant Participation Strategy for 2008-2011 was approved by the MBHA Board. We wanted a strategy that not only did the minimum required by law, but a lot more! This strategy therefore not only looks at the legal requirements, but incorporates a practical three year action plan. Click on the following link to see the full Tenant Participation Strategy. This strategy is having a yearly review and a draft of the updates strategy will be available for your comments shortly.
A Tenant Participation Advisory Group has been set up to guide and monitor how the strategy is put into practice. This is a partnership group of tenants, staff and Board Members. it will give advice and make sure the MBHA Board knows what is happening to develop Tenant Participation within MBHA.
Here are some of the policies which tenants ask about most often. if you have any questions about a policy and what it means for you, you can always ask your Housing Officer.
Adaptations Policy | PDF 23kb |
Allocations Policy | PDF 77kb |
Anti-Social Behaviour Policy | PDF 44kb |
Arrears Policy | PDF 43kb |
Complaints Policy | PDF 65kb |
Decant and Remodelling Policy | PDF 40kb |
Estate Management Policy | PDF 26kb |
Membership Policy | PDF 16kb |
Planned and Cyclical Maintenance Policy | PDF 27kb |
Reactive Maintenance Policy | PDF 32kb |
Rent and Service Charge Policy | PDF 45kb |
Tenant Participation Policy | PDF 25kb |
Void Management Policy | PDF 46kb |
Wider Role Policy | PDF 37kb |
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