What you said...

MBHA's Tenant Day 2005 at Hampden Park

Nearly half of all tenants who attended the day filled in a feedback form:

92% of tenants said that the day was a good length

97% of tenants thought that the venue was good or reasonable

83% of you said that the facilities, including toilets, loop systems etc were good or reasonable

95% of you said that the information stands were good or reasonable

96% of you said that the speakers were interesting and had enough information

Your favourite parts of the day were:

the speakers (26%)

meeting the staff and other tenants (24%)

the House Building workshop (15%)

and All of it! (15%)

When you were asked about the worst bit of the day:

84% of you said none of it

16% of you made some helpful comments (see below)

Your favourite speaker was:

Bob James on Neighbourhood Watch, followed by

Jennifer Evans on tenant gardening

19% of you liked all of them though!

You were asked about the time and the size of the event:

84% of you said the time and day was good for them

13% said that it was a bit early because of travel

70% of you said that you would like more local tenants events as well as national events

And these were your comments:

Overall

I would like to thank the staff for all their hard work –very much appreciated

I was pleased with everything

Very satisfied!

Great food too

Thanks!

Thank you all for a pleasant day

Would have been good to hear more about MBHA's future plans

It was brilliant!

Great day, enjoyed it immensely

I found the day interesting, informative and rather enlightening

Local travel was difficult

On the facilities

More accessible toilets needed

A long walk to the rooms

The queues for food were not ideal for disabled people

No Braille signage in the lifts

On the Venue

Nice facilities

Good as offered the required facilities for disabled people

Good and interesting for kids as well

An interesting venue

Bright, comfortable and in a good location

Well laid out

Easy to get to

Too big –not cosy

Good food and staff were helpful

Directions to the venue were not good

Very friendly

Too far from the city centre

Based on your comments, these are the actions the Tenant Events Planning Group will try to change:

Length of day was good but a little early for some who were travelling a long way

Venue good but more accessible toilets needed (if possible –this was the best we could find!)

You liked meeting staff and other tenants, and the speakers and workshops.

The information stands were useful

Tenants want a mixture of national and local events.

Thank you all very much for your comments and opinions!

If you have any other suggestions, please contact your Tenant Participation Officer or why not join our tenant events planning panel?

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