Literature Library
On this page you will find the following documents:
- our Tenant Handbook
- our Housing Application Pack
- our Feedback and Complaints Leaflet
- Blackwood Reviews
- Blackwood's Report and Account documents
- Blackwood Foundation Report and account documents
- Independence Agreement between Blackwood and Blackwood Foundation
In this area of the site, we also have:
- access to Blackwood policies that people ask about most often
- an archive of Blackwood Board meeting minutes
- access to the archive of Blackwood's Tenant Newsletter, Messenger
- a Useful Links page, listing other websites that you might find useful
These documents require Adobe Reader which can be downloaded free of charge from the Adobe website by clicking on the button below.
Tenant Handbook
Tenant Handbook 2010 (PDF, 2,270kb) - Complete download
The Tenant Handbook is a comprehensive guide for Blackwood Tenants. It is available here as a full PDF download. Alternatively you can download the section(s) that you need:
- Introduction (PDF, 241kb)
- Key Contact Numbers (PDF, 137kb)
- Section 1: About the Association (PDF, 247kb)
- Section 2: Your Tenancy (PDF, 263kb)
- Section 3: Rents and Service Charges (PDF, 256kb)
- Section 4: Repairs and Maintenance (PDF, 267kb)
- Section 5: Adaptations (PDF, 206kb)
- Section 6: Around and about your home (PDF, 249kb)
- Section 7: Neighbours (PDF, 255kb)
- Section 8: Care and Support (PDF, 204kb)
- Section 9: How to get involved (PDF, 217kb)
- Section 10: Service standards (PDF, 222kb)
- Section 11: Feedback and complaints (PDF, 232kb)
- Section 12: Moving on (PDF, 212kb)
Housing Application Pack
- Housing Application Form (PDF, 119kb)
- Guidance Notes for Housing Applicants (PDF, 427kb)
- Housing Support Needs Self Assessment Form (PDF, 39kb)
For more information on our properties and how to apply, visit the Housing area of our website.
Feedback and Complaints
General Information for Tenants
Blackwood Reviews
- Blackwood Annual Review 2012
- Blackwood Annual Review 2010/2011
- MBHA Review 2010
- MBHA Review 2007-2008
- MBHA Review 2006-2007
Report and Accounts
- Report and Accounts at 31 March 2011
- Report and Accounts at 31 March 2010
- Report and Accounts at 31 March 2009
- Report and Accounts at 31 March 2008
- Report and Accounts at 31 March 2007
Blackwood Foundation Report and Accounts
- Report and Accounts at 31 March 2012
- Report and Accounts at 31 March 2011
- Report and Accounts at 31 March 2010
Independence Agreement between Blackwood and Blackwood Foundation
Memos and articles of Blackwood Foundation
Blackwood Foundation - Project Reports
- Design and Technology as an Aid to Living Independently: Disabled People's Views and Experiences (Phillipa Robertson‐Rieck and Nick Watson, Strathclyde Centre for Disability Research)
