Literature Library
On this page you will find the following documents:
- our Tenant Handbook
- our Housing Application Pack
- our Feedback and Complaints Leaflet
- Blackwood Reviews
- Blackwood's Report and Account documents
In this area of the site, we also have:
- access to Blackwood policies that people ask about most often
- an archive of Blackwood Board meeting minutes
- access to the archive of Blackwood's Tenant Newsletter, Messenger
- a Useful Links page, listing other websites that you might find useful
These documents require Adobe Reader which can be downloaded free of charge from the Adobe website by clicking on the button below.
Tenant Handbook
The Tenant Handbook is a comprehensive guide for Blackwood Tenants. It is available here as a full PDF download. Alternatively you can download the section(s) that you need:
- Tenant Handbook 2010 (PDF, 2,270kb) - Complete download
- Introduction (PDF, 241kb)
- Key Contact Numbers (PDF, 137kb)
- Section 1: About the Association (PDF, 247kb)
- Section 2: Your Tenancy (PDF, 263kb)
- Section 3: Rents and Service Charges (PDF, 256kb)
- Section 4: Repairs and Maintenance (PDF, 267kb)
- Section 5: Adaptations (PDF, 206kb)
- Section 6: Around and about your home (PDF, 249kb)
- Section 7: Neighbours (PDF, 255kb)
- Section 8: Care and Support (PDF, 204kb)
- Section 9: How to get involved (PDF, 217kb)
- Section 10: Service standards (PDF, 222kb)
- Section 11: Feedback and complaints (PDF, 232kb)
- Section 12: Moving on (PDF, 212kb)
Housing Application Pack
- Housing Application Form (PDF, 119kb)
- Guidance Notes for Housing Applicants (PDF, 427kb)
- Housing Support Needs Self Assessment Form (PDF, 39kb)
For more information on our properties and how to apply, visit the Housing area of our website.
