1. Accessibility help page

Get Involved!

We are committed to involving our tenants in developing, improving and setting the standards for the services we provide. We aim to:

  • keep you informed about any proposed changes that might affect you
  • have a range of effective consultation methods on the services, policies and strategies that are most important to tenants
  • provide a range of ways for tenants to participate individually or as a group, informally or formally
  • provide training, support and resources to help tenant participation to happen
  • respond to the different communication preferences and needs of our tenants, for example by making information available in large print, in Braille or on audio CD or tape, and online

We are based in Edinburgh but travel all over Scotland to support tenants groups. We make every effort to use accessible venues and do everything we can to support tenants with particular needs, whether you need sign language interpreters, large print or audio information. Many of our tenants' panels are also done by post or phone so even if you cannot leave your house you can still participate!

If there is anything that you want to say or do or if you would like to get more involved, then please contact us.
  

How you can get involved

You can be involved in a number of ways to help shape and improve the services we provide. You can:

  • Tenant Conference 2009read our newsletter, Messenger (published 4 times a year)
  • look at our website for information
  • fill in and return our 'service satisfaction' slips
  • complete our consultation questionnaires
  • find out more at tenant meetings, conferences or events
  • join one of our Tenant Opinion Panels
  • take part in a working group
  • join, or set up, a Tenants' Group or Tenants' Association
  • get nominated as a 'Service User' member of the Association

If you would like more information you can download our full Tenant Participation Strategy or a short summary of our strategy.

Keep an eye on our Tenant News page for regular updates on consultation events and other relevant information for MBHA tenants and others across Scotland.

You can download the Tenant Participation chapter of our Tenant Handbook: Section 9: How to get involved.